At Africa Go Trip, we value the trust you place in us when booking your luxury travel experiences. This policy outlines how we handle your personal information in our capacity as a multi-vendor travel marketplace.
1. Information We Collect
To facilitate your bookings and provide a personalized experience, we collect the following:
- Personal identification (Name, Email, Passport details for park permits).
- Travel preferences and dietary requirements.
- Payment information processed through secure, encrypted gateways.
- Device information and cookies to improve platform performance.
2. How We Share Data (Multi-Vendor Context)
As an Online Travel Agency (OTA), we act as a bridge between you and our partner tour operators. By using our platform, you acknowledge that:
- Your travel details are shared with the specific Tour Operator you have booked with to facilitate your itinerary.
- We do not sell your personal data to third-party marketing firms.
- Operators are contractually bound to use your data only for the fulfillment of your safari.
3. Security Standards
We implement industry-standard SSL encryption for all data transfers. Your financial details are never stored directly on our servers but are handled by PCI-compliant payment processors.
4. Your Rights
You have the right to request access to the data we hold about you, to request corrections, or to request the deletion of your account and associated personal information at any time.
5. Contact Our Privacy Team
If you have any questions regarding your data or this policy, please reach out to our concierge team at privacy@africagotrip.com.